Report a security concern

Report a suspected security issue affecting tawasolapp.com or Tawasol software to info@tawasolapp.com.

What to include

Include the affected URL or product version, a concise description, potential impact, and the minimum steps or redacted screenshots needed to explain the issue. Provide a reply address if you want follow-up.

Protect sensitive information

Do not email passwords, access tokens, personal data or customer documents. Start with a minimal description and ask the team to arrange a suitable transfer method before sending sensitive evidence.

Testing boundaries

This reporting channel does not authorize testing. Obtain written authorization from the relevant system owner before technical testing. Do not bypass authentication, access other people’s data, disrupt services, send malicious payloads, or conduct scanning, brute-force or social-engineering activity.

Customer deployments

For an issue in a customer-operated deployment, contact that organization’s authorized security team. Software issues may also be reported here without disclosing customer information.

Coordinated disclosure

Please discuss publication timing with the team and avoid sharing exploitable details or personal data publicly while the issue is being assessed. This page does not establish a bug-bounty program or promise a response or remediation deadline.

Privacy · 2026-10-07